QUESTIONS? WE'RE LISTENING.
For product details, order updates, delivery questions, or after-sales assistance, write to info@luxevia.store. Our team aims to reply within 1–2 business days; response times may be longer during holidays or busy periods.
TO HELP US FIND YOUR ORDER
Include your order number, the email used at checkout, and a short explanation of what you need. For a damaged or incorrect item, attach clear photos of the product, label, and packaging if available. Do not email full payment-card details or passwords.
BEFORE YOU SEND A RETURN
Contact us for authorization and the correct destination. The business correspondence address below is not automatically a return warehouse.
Business operator: [LEGAL BUSINESS NAME]
Business correspondence: [VERIFIED BUSINESS MAILING ADDRESS], [CITY, STATE ZIP], [COUNTRY]
Website: https://luxevia.store
Email: info@luxevia.store
If you have an accessibility issue using the website, describe the page and device you used so we can offer an alternative route to assistance.